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Shipping & Returns

Exchanges and Returns Policy

Ooops!  Is something wrong with your order?  Let us know within 30 days and we will make it right or give you a refund. Returned items must be received in clean, salable condition.  

To submit a return or exchange request: 

Go to “My Account”

Click on “Completed Orders”

Click on “Return Items”

Fill out the form and submit your request.  We will send you instructions ASAP!

 

Shipping

We are currently shipping to addresses in the United States, Australia, and Canada.  If you live elsewhere, please email us your order.  We will contact you with your shipping cost and payment options.  Email at info@vmt.org

We make every effort to ship all in-stock items within 3 business days of receipt of your order. Please note that credit card authorization and verification must be received prior to processing.

 Using the email address which you give us, we will notify you when your order ships, or if an item is temporarily out of stock. 

 All purchases are shipped via the US Postal Service (USPS). If ordering gifts for a special event or holiday, please allow 7 days for delivery. We cannot be responsible for delays in shipping once the order has left the Museum.

 

Shipping Costs

 

Purchase Amount

To US Addresses

 

Purchase Amount

To Canadian and Australian Addresses

Up to $10.00

$5.75

 

Up to $29.99

$16.00

$10.00 to $29.99

$7.25

 

$30 to $59.99

$26.00

$30.00 to $39.99

$8.75

 

$60 to $79.99

$36.00

$40.00 to $59.99

$10.50

 

$80.00 to $200

$42.00

$60.00 to $79.99

$12.75

 

Over $200

Please contact the museum

$80.00 to $99.99

$14.50

 

 

 

$100.00 to $149.99

$16.50

 

 

 

$150.00 to $199.99

$20.00

 

 

 

$200 to $299

$30.00

 

 

 

$300 and above

Please contact the museum

 

 

 

 



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